Shipping Policy

Last updated: July 2026

1. Shipping Coverage

We deliver Pan India — across all states and union territories of India. We use trusted courier partners including Delhivery, Ekart, DTDC, and BlueDart to ensure safe and timely delivery.

2. Shipping Charges

Order Value	Shipping Charge
Below ₹999	₹49 – ₹99 (based on weight & location)
₹999 and above	FREE

3. Delivery Timelines

Location	Estimated Delivery
Metro cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata)	2–4 business days
Tier 2 & Tier 3 cities	4–6 business days
Remote & rural areas	6–10 business days

* Business days exclude Sundays and public holidays

4. Order Processing

• Orders placed before 2 PM IST on business days are processed the same day
• Orders placed after 2 PM or on weekends/holidays are processed the next business day
• During peak festival seasons (Diwali, Raksha Bandhan), processing may take 1–2 additional days

5. Order Tracking

Once your order is shipped, you will receive:

• An email with your tracking number and courier partner details
• A WhatsApp notification with tracking link (if mobile number provided)
• You can also track your order at tyohaare.com using your order ID

6. Packaging

All Tyohaare products are carefully packed in our signature gift boxes with protective cushioning. Festival kits and gift hampers come in premium packaging suitable for direct gifting.

7. Failed Delivery

If a delivery attempt fails:

• The courier will attempt delivery up to 3 times
• After 3 failed attempts, the package is returned to us
• We will contact you to re-ship (additional shipping charges may apply) or process a refund

8. Damaged in Transit

If your order arrives damaged, please photograph the damage and the packaging immediately and contact us within 48 hours. We will arrange a free replacement or full refund.

9. Contact Us

For shipping queries:
Email: sales@tyohaare.com
Response time: Within 24 hours (Mon–Sat, 10 AM–7 PM IST)