Privacy Policy

Last updated: July 2026

Tyohaare (“we”, “our”, or “us”) operates the website tyohaare.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

Personal details: Name, email address, phone number, and delivery address when you place an order or create an account
Payment information: Payment details processed securely through Razorpay. We do not store your card or bank details
Order information: Products purchased, order history, and transaction details
Communications: Messages you send us via email, WhatsApp, or our contact form
Usage data: Browser type, IP address, pages visited, and time spent on our website (via cookies)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations, shipping updates, and delivery notifications
Respond to your queries and provide customer support
Send you promotional offers and festival updates (with your consent)
Improve our website, products, and services
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We share your data only with:

Delivery partners (Shiprocket, Delhivery, Ekart, BlueDart) to fulfil and ship your orders
Payment processors (Razorpay) to handle secure payment transactions
Communication services (WhatsApp, email providers) to send you order updates
Legal authorities when required by law or court order

4. Cookies

We use cookies to enhance your browsing experience, remember your cart, and analyse website traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil orders, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Under applicable Indian law, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent for marketing communications at any time

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.

10. Contact Us

For privacy-related queries, please contact us at:
Email: sales@tyohaare.com
Website: tyohaare.com/pages/contact